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REPORT

PoolParty Ranks Higher than Industry Average for Usability, Support, and Product Functionality

SoftwareReviews

The PoolParty Semantic Suite was named a Leader in the Metadata Management Data Quandrant Market Report 2022 and a Product Innovator in the 2021 Report. Both reports are serviced by the IT research group, SoftwareReviews, where users can leave their unbiased reviews of PoolParty across a variety of metrics ranging from vendor capabilites, innovations and stragtegy, product features, and customer support. 

Semantic Web Company’s PoolParty received an overall composite satisfaction score of 8.0/10.

PoolParty shows continuous growth in product and customer experience.

Over time, PoolParty has sought to meet the ever-changing needs of customers by serving as the powerful “glue” between customer databases and applications so that customer knowledge models can continuously evolve in a stable, interconnected environment.

Customer Experience Satisfaction Growth
Satisfaction Score in %

PoolParty ranked considerably higher than other vendors in regards to product functionality.

PoolParty received outstanding scores on its product features compared to the industry average.

SATISFACTION

Category Average
  • HIERARCHY MANAGEMENT

%

vs.

%

  • Metadata design

%

vs.

%

  • Business Glossary

%

vs.

%

PoolParty ranked considerably higher than other vendors in regards to product functionality.

PoolParty received outstanding scores on its product features compared to the industry average.

PoolParty scored high on key support and usability metrics.

SATISFACTION

Category Average
  • Vendor Support

%

vs.

%

  • Ease of IT Administration

%

vs.

%

  • Availability & Quality of Training

%

vs.

%

A Division of Info-Tech Research Group

About SoftwareReviews:
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and analyst firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.

By collecting data from real IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

Want to read more about these findings?

Download the free Buyer Experience Report to see some of the top recognitions customers gave PoolParty along their customer journey.