PoolParty PowerTagging Integrations
Improve CMS Search in SharePoint, Adobe Experience Manager, and Tridion
PoolParty PowerTagging is equipped with ready-made integrations for some of the most widely used content management systems (CMS) on the market. Want to see the specific solution to improve your CMS search? Click on your CMS below.
SharePoint is among one of the more popular CMS. While its native search is helpful when you are trying to find a small number of files using broad query parameters, many users often run into problems when dealing with a lot of data and more refined search requirements.
The following are critical drawbacks of Sharepoint’s native CMS search functionalities:
- User search experience depends heavily on how the feature was set up by administrators.
- Search is limited to the database the user is working with.
- Without additional customization, search results cannot be filtered by any category other than the age of the document.
- Unfortunately, SharePoint’s out-of-the-box search functionality is not capable of returning results that are timely, comprehensive and relevant.
Backed by automated tags in PoolParty PowerTagging, SharePoint’s organization and search retrieval is vastly improved. Only a few minutes after setup, the software is able to seamlessly label SharePoint documents, recommend documents with related content, and enrich SharePoint documents with relevant information from external sources.
How does the SharePoint integration work?
In order to deliver this promise, PoolParty’s integration has some distinctive features that optimize the default SharePoint site from a tagging perspective.
- Within the library of documents, new buttons in the toolbar which trigger the tagging workflow connected to PoolParty
- A “Tags” column that presents the user with all the tags associated with a document in a list format (for first-glance usability)
- Pop-up window that allows you to easily view and select relevant tags that have been returned automatically from the synced PoolParty Extractor
With all of these added features, the PowerTagging integration benefits from an additional search field (which differs from the default search in SharePoint) that functions using the tags and semantic search. This search field, which retrieves results based on matching the concepts that are available in the synced taxonomy, is a much stronger alternative to the native search function.
Our integrated CMS search engine includes filtering based on tags, the option to search the whole database or only the tagged content, and a quick-glance summary of the selected document with all the tagged details.
This visual is an example of how a user can choose to view all documents pertaining to the text search by default, or make their search more precise by toggling the button “Show tagged content only.” In a matter of seconds, the user can reduce the number of documents that are retrieved from 250 results to 14 because they have chosen to only show tagged content.
This is the ultimate strength of the semantic search engine in the PowerTagging integration because it helps the user find relevant information much faster. On top of this functionality, the tagged content can be further narrowed or broadened using the filters available. Without this feature of semantic search, users are stuck sifting through hundreds of documents to find what they need.
Tridion connects people, processes, and information with the most complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Organizations can expand their global reach by extending with Accelerators for fast time-to-value and RWS Translation Management solutions.
PoolParty has partnered with RWS, the creators of Tridion, to enhance Tridion’s tagging capabilities and deliver a smart tagging solution.
Adobe Experience Manager
Adobe Experience Manager (AEM) is a CMS for building websites and applications by managing all digital assets and publishing them to front-end sites. Currently, AEM does support tagging to these assets; however, the native tagging functionality (AEM Tags) is quite limited.
AEM Tags are not capable of the following:
- Synonyms and alternative labels and terms are not supported by default
- Polyhierarchy is not available
- Tags do not have their own unique ID, meaning if you move tags around or change their details, the system could not identify their relations or redirect them correctly
AEM’s tags can be enhanced using the integration set up with PoolParty and the Semantic Booster. Through our strong partnership with Mekon, a typical workflow of PowerTagging with AEM looks like this:
- In PoolParty, build and maintain a taxonomy which allows you to easily tag and control your content vocabularies
- Using Mekon’s Semantic Booster, sync the taxonomies you built to AEM Tags
- The tagging process is made much easier and smarter using PoolParty’s sophisticated classification algorithm
The strengths of this integration lie in the fact that the workflow is supported by a taxonomy that is hosted in the PoolParty Thesaurus Server. A taxonomy allows you to organize your concepts (the semantic tags) into a hierarchical structure where relations between concepts can be easily mapped and categorized, making the context of your terms machine readable. Additionally, the taxonomy supports consistency of tags through a controlled vocabulary.
How does the AEM integration work?
PoolParty’s easy-to-use interface is designed to help users quickly identify synonyms, alternative labels, definitions, and scope notes under one concept, which helps the search engine retrieve precise results based on this additional information. On its own, AEM is not capable of defining these attributes.
In this screenshot from the PoolParty interface, you can see all the additional information that can be added under one concept in the orange panel. On the left side, you can also see the relationships that can be mapped between concepts in the taxonomy, e.g. a sweater falls under the category “winter clothes” and has a sub category “sweatshirt.”
All this information can by synced to AEM using the Semantic Booster, which in turn helps AEM’s search engine pull results from the added context and synonymous labels. In other words, an ecommerce site whose CMS is stored with the semantic tags can pull products for “sweater” even if the user has entered “jumper” in the field. PoolParty is also set up for multilinguality so that the CMS search engine is not limited by language.
Once this taxonomy is synced to AEM using Mekon’s Semantic Booster, the user can run auto tagging over the documents and folders in the CMS.
When setting up the auto tagging configuration, the user can define:
- The scope or sensitivity of the tagging so that tags are extracted according to their relevancy, thus reducing or increasing the amount of results that are displayed
- The language of the tags
- The number of concepts that should be extracted per page (document)
- Which properties that the auto tagging should run over, i.e. tagging over the whole page or tagging exclusively over page titles
The configuration requires a simple copy/paste from the top level URI of the taxonomy (located in PoolParty) to the field in the Semantic Booster (labelled A). This ID is persistent so that any topical changes to the concept or tag does not affect its behavior or relations to other tags. The field labelled B refers to the concept scheme or the facet within the taxonomy, whereas the field labelled C refers to the page link of the folder the user wishes to tag in AEM (copied from the main address bar in AEM Sites).
Once these details have been configured, the user only has to click the AUTO TAGGING button for the tags to appear in the CMS and become finadable in the CMS search engine.
Webinar: Autoclassification 101: Optimizing CMS Search with Automated Tagging.
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Success Story: Building up Better Content and Knowledge Management with Automated Tagging.
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Webinar: Boost your Customer Experience in AEM with Auto Tagging.
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